Frequently Asked Questions

ClaimEase streamlines the medical insurance claim process for you. Simply snap a photo of your medical insurance card and provider’s bill, upload it to our platform, and our expert team will handle the rest. We’ll identify the required forms, fill them out accurately, and submit them to your insurance company on your behalf.

We can handle a wide variety of medical insurance claims, including those related to doctor visits, hospital stays, laboratory tests, medical equipment, and prescription medications. If you’re unsure whether we can help with a specific claim, please contact our support team for assistance.

We offer several pricing plans to suit different needs and budgets:

• Pay-as-you-go Plan (Per Claim Fee: 25% (min $19.99)): unlimited claims, email support
• Basic Plan ($9.99/month + Per Claim Fee: 20% (min $9.99)): 5 claims per month, email support
• Plus Plan ($19.99/month + Per Claim Fee: 15% (min $7.99)): 15 claims per month, priority email support, live chat support
• Family Plan ($29.99/month + Per Claim Fee: 10% (min $5.99)): 30 claims per month, priority email support, live chat support, phone support
• Custom Plan: Tailored pricing, customized claims limit, dedicated account manager, priority support

Using your smartphone or a digital camera, take clear and legible photos of your medical insurance card and provider’s bill. Then, log into your ClaimEase account and upload the images through the app or website.

We take the security of your personal information seriously. ClaimEase employs industry-standard security measures to protect your data, such as encryption, secure servers, and regular security audits.

Yes, you can track the status of your claims through the ClaimEase app or website. We’ll keep you updated on the progress of your claims and notify you of any updates.

If your claim is denied, we’ll notify you and provide the reason for the denial. Our team can help you understand the denial and, if needed, assist with submitting an appeal.

You can cancel your subscription at any time by contacting our support team. Please note that cancellation requests must be received at least 5 days before your next billing cycle to avoid being charged for the following month.